Help & support

We’re a small team and we read every message. Most questions are answered below — if not, email us and we’ll get back to you within 1–2 business days.

Email: support@customcalendarbackground.com
Please include your browser version and, for billing questions, the email address you paid with.

Installing

Install Custom Calendar Background from the Chrome Web Store. After installing, reload any open Google Calendar tab once.

Common fixes

The background doesn’t show

  • Open the extension settings and check that “Show background on Google Calendar” is on.
  • Reload the Google Calendar tab.
  • Temporarily disable other extensions that change Google Calendar’s look, then try again.

My events are hard to read

Increase the Readability layer, add some Blur, or pick a calmer image. In dark mode, make sure the overlay theme is set to “Match Calendar”.

I paid but Pro is still locked

  1. Open the extension settings and go to the Pro section.
  2. Sign in with Google using the same email address you paid with.
  3. Wait up to a minute — Pro turns on automatically. If it doesn’t, email us with your order number.

Cancel or manage a subscription

Click Manage subscription in the Pro section of the extension settings. You can cancel any time and keep Pro until the end of your billing period. See the refund policy for refunds.

Delete my data

Removing the extension deletes your images and settings from your browser. To delete your account record (your email and plan), email us from that address and we’ll remove it within 30 days. Details are in the privacy policy.